At Sebastian Device, we strive to deliver your orders efficiently and reliably. Please review our shipping guidelines:
1. Shipping Method
All orders are shipped using trusted courier services. We only offer Cash on Delivery (COD) payment option.
2. Processing Time
Orders are processed within 2-4 business days after confirmation. Orders placed on weekends or holidays will be processed the next business day.
3. Delivery Time
Delivery times vary depending on your location but generally take between 3-7 business days from dispatch.
4. Shipping Charges
Any applicable shipping fees will be displayed at checkout before you complete your order.
5. Delivery Confirmation
You will receive notifications about your order status and estimated delivery date. Please ensure someone is available to receive the order at the shipping address.
6. Failed Deliveries
If the courier is unable to deliver due to an incorrect address or no recipient available, the order may be returned to us. Additional delivery charges may apply for redelivery.
7. Shipping Restrictions
We currently ship only within specified regions. Please verify that your location is eligible during checkout.
8. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, contact us immediately at [email protected]. We will assist you with the necessary steps to resolve the issue.
9. Contact Us
For any questions related to shipping, please email [email protected].